AIS winterized our system but did not drain the pipe between the basement shutoff and the control box. The part of the pipe running through the garage burst that winter. AIS repaired it, no hassle, free of charge.
Paul K Cleveland, OH
installation group did a very nice job and avoided a potential damaging situation with the gas line.
Jerry B Aurora, OH
Very professional and prompt. Always returned calls, and explained job that they completed. Continue to use services with company. Highly recommend!
Larraine S Peninsula, OH
The Advanced Industries Company did what they said they would do. Their work was done efficiently and well. They left the site in very good condition. Will hire them again for any follow-on work.
Tony S Rocky River, OH
The company called to set up appointments and showed up for each on time. Estimate provided by Owner and the price quoted was exactly what I paid. The crew doing the installation accommodated my preferences - including changing the site for mounting a rain sensor and repositioning the plumbing for the valve control containers to a less obtrusive location. The crew was efficient and professional. The slit trenches for the piping were recovered completely; and unless you had watched the work being done, you wouldn't have any idea where they had been. The system works perfectly, and I don't know how the company could have done anything better.
George F Bay Village, OH
Great job with wonderful workers. Would recommend to anyone that is having landscape lighting installed.
Dan B Stowe, OH
I wanted to take a minute to thank you for the fantastic job that you did on the landscape lighting at our home. Several years ago we were at the Cleveland Home and Flower show and stopped at your display where we were able to talk about our lighting needs. After we got home we decided on your company because of the professional way that you treated us and the no pressure conversation. A gentleman came and designed a layout that we liked. Then the crew came and did a very nice job installing the layout. We were very satisfied.
About a month ago we received a post card about upgrading our display to LED lighting. Mark came to our home and explained the upgrade and the suggestion of adding a few more lights to accentuate to improvements we had made to our property. We were very impressed with his plan and week later the project was completed. WOW! Elmer and his crew did a dynamite job. The job has made our home and back yard look as though it was in a magazine. How in awe we were to see the results when the sun went down. We sat there and stared at the display. We would highly recommend your company Mark, Elmer and his crew to anyone interested in landscape lighting.
Craig and Stephanie B.
Craig & Stephanie B Elyria, OH
Dear Mark, Pat and Mike,
Can you stand one more compliment? Mike and Mark, you did and excellent job of designing and installing our sprinkler system. I appreciate your flexibility in designing a custom system that met our specific needs. The system was installed and adjusted with all the attention to detail and know-how I would have given it had I been able to do it myself. Pat, I also appreciate you keeping me informed of the work schedules all through the process. Thanks for bearing with me through the many faxes - you handled each one promptly and courteously.
Before choosing Advanced, I did some homework to learn a little bit about irrigation system design. I had four other irrigation contractors (including Rain Tech, Ohio Irrigation, Precipitation Unlimited and Thomas Irrigation, Inc.) look at the job. Of all the contractors, I was impressed to learn that Advanced was the only one to recommend 'head-to-head' spacing (used by irrigation experts for total coverage) for our lawn. Surprisingly, with the better design, you gave us the most competitive price. I knew then that putting in our new lawn was too important to compromise on the irrigation system, so we chose Advanced. Liz and I are glad we did!
Mike and Liz O.
Mike & Liz O Akron, OH
It would be unfair to not express our utter statisfaction with every faction of the lighting installation at our home. From our first inquiry and subsequent installation, through the recent installation at our home of two additional spotlights, our questions and concerns were dealt with in a timely, helpful, courteous, and thoughtful manner. Your personal attention to the initial design answered our particluar wants magnificently. The nighttime enhancement of a gorgeous property by day could not have been more successful.
Your professionalism and timeliness, plus outstanding workmanship and attention to details make me want to urge people to consult you on landscape lighting! We are very pleased....and pleased with the arrangements possible with The Illuminating Company for extended, no interest payment.
With every good wish for your continued success, I remain,
David G Strongsville, OH
To Whom It May Concern:
We attended the Home and Flower show at the IX Center last spring.
We were initially interested in installing a sprinkler system. We left our name with Mark DiDomenico for an in-home assessment of our yard.
When Mark came out to our home we asked him to create a lighting system for our front yard, back yard, and deck. Our greatest concern regarding lighting our home was that it not look like the Taj Mahal when the lights came on. We wanted subtle, inviting lighting that would make our home even more beautiful in the evening.
Mark created a lighting system and sprinkler system that achieved all our goals. We were pleased with the installation crew as well.
Our systems have enhanced the biggest investment that on will ever make - your home.
Keep up the great work!
Edith S Independence, OH
Again, Jeff and I want to compliment you on the beautiful lighting you designed and installed for us at our new house. It sets the house and landscaping off perfectly.
Your crew worked extremely efficently and were most professional as they installed the lights. It seemed to take no time at all and everything was cleaned up immaculately.
It was a pleasure to work with you and we would be glad to serve as a reference for your company.
We would like you to know how much we appreciate the fine work you and your employees did.
Chagrin Falls, Ohio
Karen J Chagrin Falls, OH
The Customer Support on the phone was very nice to accommodate my request of having it done the very next day. The person who came to do the job was great and did explain the procedure/process. Overall, very happy with them and will use them next year too.
Roshan H Mayfield Heights, OH
very easy to work with. workers very professional and were on time and completed job as promised.
Len F Beachwood, OH
Great job fast and efficient with my sprinkler valve repair.
Karen & Paul W Macedonia, OH
Informative and efficient. Good customer follow-up and instruction on how to use the system. Installers were very conscientious, hard working, and very tidy--left the property in good order.
Maureen M Bratenahl, OH
Their field service professional is wonderful to work with. Very pleasant attitude. His name is Manny. I had some issues with follow through - that is the only reason i took 1/2 star off customer service. The issue is simply that there may be no existing process to capture the field rep's notes if follow-up is needed. I called to give them the proactive feedback and the receptivity to my comments was excellent. I am very happy.
Martha S Bay Village, OH
True pros could not say enough good things about this company.
Bryan O Elyria, OH
Advanced installed my system on schedule and when they left I couldn't tell they were there. There was no damage to the lawn during installation. Installers were polite and efficient.
Amy T Akron, OH
Manny did a wonderful job. He was very professional & knowledgeable. The repairs Manny did only took him 1 hr to fix. It would have taken me 2 days! I plan on using Advanced Irrigation systems in the future & would highly recommend them to friends & family.
Dawn M Broadview Heights, OH
Mark was easy to deal with you and follows through on the tasks assigned. I did have to argue a bit with his office manager to get someone to come out after dark to tweak the position of the lights after they were first installed. Mark did come out and fine-tuned the system in the rain. He added an extra light at no charge. It now looks really good. If I add outdoor lights to the back, I will definitely call Mark and his group first. I am pleased with their performance and responsiveness.
Homeowner Avon, OH
Great company, extremely professional from the representatives on the phone to the technician who performed the service. Also very competively priced. Thanks for a great job, look forward to working with you on future projects.
Steve T Hudson, OH
Advanced Irrigation Systems is an excellent company. They were prompt, courteous, professional, gave me a very fair price and their work was outstanding. Their crew was experienced and they were conscientious about cleaning up after the work was done. I am very pleased.
Ed M Hinckley, OH
ONCE THE WEATHER CLEARED THEY PROMPTLY CONTACTED ME AND WERE ON THE JOB WITHIN TWO DAYS THEY WERE EFFICIENT, ORGANIZED AND CLEANED UP ONCE THE JOB WAS COMPLETE EXCELLENT EXCELLENT EXCELLENT MY HAT GOES OUT TO ADVANCED IRRIGATION SYSTEMS
Phyliss E Cleveland, OH